Sales Coaching
Sales Coaching - The 'Professional Selling Skills' seminar teaches an easy to understand and implement process for conducting sales calls and the critical face-to-face skills salespeople need to help their customers make informed buying decisions.
The Resolve Professional Selling Skills Core seminar teaches a process for conducting sales calls and the critical face-to-face skills salespeople need to help their customers make informed buying decisions. The program emphasises the importance of focusing on customer needs, facilitating an open exchange of information and ensuring mutual understanding and agreement throughout the sales process.
Designed for any salesperson who makes face-to-face sales calls, has sufficient experience to have developed a sense of his or her customers and has sufficient product knowledge to be able to create a product profile.
As a result of participating in the Resolve Professional Selling Skills Core seminar, participants will be able to conduct sales calls in a way that leads to informed, mutually beneficial decisions with customers, and therefore helps build long-term customer relationships. More specifically they'll be better able to:
- get their sales calls off to a positive start
- make good use of their own and their customers' time
- promote an open exchange of information throughout the sales process
- ask good questions to develop a clear, complete, mutual understanding of their customers' needs
- talk about their products and organisation in a way that's meaningful and compelling to customers
- respond to customer concerns openly and efficiently
- end their sales calls with commitments that are appropriate and clear